Terms and Conditions

Who we are

Treasure Hunt Newcastle is a trading name of Treasure Hunt Tours Ltd, a company registered in England and Wales.

Our contact address is:

Treasure Hunt Newcastle
℅ Sugar and Dice
33a Cornhill
Liverpool
L1 8DP

Play at your own risk

When playing our games, please be aware of your surroundings. Like any city, Newcastle has some busy roads. Take care, use pedestrian crossings, and be sensible!

By participating in Treasure Hunt Newcastle you agree that neither we nor any person associated with us will be liable to you or any other participant for any direct or indirect damages that arise in any way. You agree to communicate this liability to any person that you invite to participate.

100% satisfaction refund policy

We hope that you love our games! But sometimes things don’t work out.

Cancellation

Things change! If you’re no longer able to play a game, let us know and we’ll either rearrange or refund your money. We ask that you give us 24 hours notice so we can make your time available to others.

Didn’t enjoy the game?

Oh no! 😢

Get in touch within 7 days of your game and let us know if there’s anything we can do differently. We’ll refund your money, no hassle.

All content included on this site and information we send to you, including clues and hints is copyright of Treasure Hunt Tours Ltd.

Privacy & data

See our privacy policy.

“We had a great time doing Treasure Hunt Newcastle! It was a really good length and took us all round the city, so it was a perfect way to orientate ourselves for the rest of the weekend. The clues were a good level of challenge, and there was always a helpful hint if we needed it! Plus plenty of great recommendations for places to stop for a well earned pint. Would highly recommend to anyone!”

—Hannah C, Tripadvisor

ahoy@treasurehuntnewcastle.com

Telephone: 0191 743 9064
Text us: 07380 309380

The Castle and the Quayside starts from:
Grey's Monument, 150 Grainger Street, Newcastle upon Tyne, NE1 5AF