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If you haven't received your instructions or you can't find them, you can look them up here.

If you're stuck, email help@treasurehuntnewcastle.com.

How did you book?

Error:

GetYourGuide

Eventbrite

Directly on treasurehuntnewcastle.com

Another way

What's the receipt number from your email receipt?

Search your email for "Treasure Hunt Tours receipt".

The receipt contains an 8-digit receipt number.

8 digit receipt number

e.g. 1234-5678

Error:

#

What email address did you use?

e.g. oneeyedjane@example.com

Error:

What's your GetYourGuide booking reference?

It's the number at the top of your tickets. It starts with GYG.

Error:

GYG

What's your 10 digit order number?

It's in the order confirmation email from Eventbrite.

e.g. #1234567890

Error:

#

Please contact us

help@treasurehuntnewcastle.com

SMS: 07380 309380

Phone: 0191 743 9064

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